And that's another thing . . .
I saw the C immediately.
I took in the ' . . wait here for Coach C' bit.
My Mother was catching a train.
I was on the platform to see her onto it.
Her seat was reserved in Coach C.
So this is where we wait.
The train draws into the station.
Coach C glides by and stops 50 yards further along the platform.
Now my Mum, at 91, is not at her nimblest.
And she is quite anxious about taking a train anyway.
We are getting there slowly.
I sprint to Coach C and hold a door open.
Doors are closing all along the train, increasing anxiety.
My Mum boards the train as quickly as she can.
Door shuts, whistle blows.
Instead of being seen safely to her seat, she is now left standing
on a moving train with luggage to stow and a seat to locate.
Not the relaxed, comfortable situation that was planned.
On the way out I queried the Coach C sign with station staff.
"Oh, that's for East Coast Trains, and that one was Cross Country."
"Look at the bottom of the sign."
And yes, there it is in small lettering - East Coast Trains Only.
Who the hell looks at that bit?
You just see 'Coach C Stops Here'.
Who designs these things?
Someone with the IQ of a plum?
Some East Coast marketing person who thinks it's helpful?
Of course, it's never going to matter if their customers don't read the small print, is it?
It will only impact on customers of other train companies.
So why should they bother?
Surely, others must have been inconvenienced by this cynicism?
And, anyway, does anyone always know which train company they are travelling with?
You just buy your ticket to where you want to go and turn up , don't you?
The Government should do nothing about it.